Refund Policy

Last updated: 31/12/2025

Thank you for shopping at Luxe Digitals (“we”, “our”, “us”).
This Refund Policy explains the terms under which refunds may be requested for purchases made on https://luxedigitals.in/.


1. 10-Day Refund Policy

We offer a 10-day refund policy on eligible purchases.

  • You may request a refund within 10 days from the date of purchase.

  • Refund requests made after 10 days will not be accepted under any circumstances.


2. Eligibility for Refund

To be eligible for a refund:

  • The refund request must be submitted within 10 days of purchase

  • You must provide valid proof of purchase (order ID / email receipt)

  • The product must not have been misused, redistributed, or resold

⚠ Since our products are digital, refunds are granted only after review and approval by Luxe Digitals.


3. Non-Refundable Situations

Refunds will NOT be provided for the following reasons:

  • Change of mind after purchase

  • Lack of technical knowledge or skills

  • Incompatibility with your device, software, or tools

  • Failure to read product description or terms

  • Pricing changes or discounts after purchase

  • Partial use or access to digital content

  • Duplicate purchases (unless proven system error)


4. How to Request a Refund

To request a refund, contact us within 10 days at:

📧 [Add your official support email]

Include:

  • Your full name

  • Order ID

  • Date of purchase

  • Reason for refund

Incomplete requests may be delayed or rejected.


5. Refund Processing

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be credited to the original payment method

  • Processing time may vary depending on your bank or payment provider


6. Chargebacks & Disputes

Initiating a chargeback without contacting us first:

  • Violates this Refund Policy

  • May result in termination of access to products

  • May be disputed with payment providers

We encourage you to contact us for resolution before raising a dispute.


7. Policy Updates

Luxe Digitals reserves the right to modify this Refund Policy at any time.
Changes will be effective immediately upon posting on this page.